1. Return and Refund Eligibility
- Timeframe: Returns and refunds are accepted within 30 days of the original purchase date.
- Product Condition: Products must be in their original condition, unused, and with all original packaging.
- Reason for Return or Exchange: We kindly request that you provide a reason for your return or exchange. However, a reason is not mandatory for refunds.
2. Return Process
- Contact Us: To initiate a return, please contact our customer support
- Authorization: You will receive a return label and instructions on how to return the product.
- Inspection: Upon receipt of the returned product, we will inspect it to ensure it meets the eligibility criteria.
3. Refunds
- Timeframe: Refunds will be processed within 7-14 business days of receiving the returned product and inspection.
- Method: Refunds will be issued to the original payment method used for the purchase.
4. Exchanges
- Availability: Exchanges are subject to product availability.
5. Damaged or Defective Products
If the product you received was damaged or defective, please contact our customer support team within 7 days of receiving the product. We will provide instructions for returning the product and will cover the shipping costs.